HOSTED PBX

The uVoice Hosted PBX (also referred to as Virtual PBX or Cloud PBX) enables customers to procure the services of a PBX without the expensive outlay of traditional PABX hardware.

Our uVoice Hosted PBX runs on a redundant platform in our data centre in Mowbray, Cape Town and we have points of presence throughout South Africa.

The platform we use to provide the uVoice Hosted PBX is based on the award winning ScopServ platform. ScopServ is the most complete, stable and feature rich telephony Server management front end based on VoIP.

Scopserv www.scopserv.com offers a wide range of Telephony and Call Centre features including VoIP trunks, Call Recording, Real-time Call Centre features, Conference Bridge and integration with 3rd Party Applications.

Business customers can connect to the service using their own devices e.g softphone, Smart Phone or IP phone. Alternatively uVoice provides a range of devices from Yealink, Snom, Polycom, ScopServ on a cash or rental basis.

BENEFITS OF A HOSTED PBX?

  • Low capital outlay
  • Pay as you grow
  • Easy to move offices and keep your number
  • No lengthy contracts
  • Lower call rates
  • Access to the latest technology all the time
  • System redundancy


WHY UVOICE HOSTED PBX?

  • Hosted on a redundant platform for stability
  • Lowest cost per extension in the market
  • Support for most industry standard SIP end devices including IP phones and softphones
  • No long contracts – the service is available month to month
  • Flexible service options from Basic users (free) to Advanced users with call centre functionality
  • Support for all traditional PBX features
  • Unified Communications support e.g. presence, instant messaging,
  • A wide range of connectivity types e.g. Diginet, Wireless, Fibre and Microwave
  • Rapid number porting from current Telco provider
  • Competitive call rates
  • Self-administration of moves, adds and changes

UVOICE HOSTED PBX SERVICE OPTIONS

  • Basic
  • Standard
  • Advanced
  • Monthly Retail Price
  • Free
  • 50 ex VAT
  • 100 ex VAT
  • Max Extensions
  • 5
  • Unlimited
  • Unlimited
  • Max Concurrent Calls
  • 2
  • Unlimited
  • Unlimited
  • Call Recording
  • Voicemail
  • Voicemail to E-mail
  • Call Forward
  • Immediate only
  • All types
  • All types
  • Call Waiting
  • Call Transfer
  • Call Monitoring/Bargein/Whisper
  • Call Parking
  • Call Queues (ACD)
  • Max 2 Queues
  • Unlimited Queues
  • Conference Bridge
  • Auto- Attendant
  • Max 2
  • unlimited
  • Music on Hold
  • Default
  • Customizable
  • Customizable
  • Day/Night Service Routing
  • Toll Resctrictions
  • Paging
  • 1 Page Group
  • Multiple Page Groups


  • Basic
  • Standard
  • Advanced
  • Administrator
  • 1 Admin login
  • 1 Admin login + users
  • 2 Admin login + users
  • Pickup Groups
  • Single
  • Multiple
  • Multiple
  • Ring Groups
  • Single
  • Multiple
  • Multiple
  • Billing
  • Caller ID Manipulation
  • Company Directory
  • Reporting
  • Speed Dials
  • Inbound CLI
  • Flash Operator
  • Call Parking
  • Phone Provisioning
  • ScopComm
  • Find me follow me
  • Hotdesking
  • Backup
  • Call Centre Supervisor login
  • Do Not Disturb
  • Geographic number porting